The purpose of this privacy policy (hereinafter the "Policy") is to explain the rules surrounding the various processing of personal data that may be implemented when you use our website accessible from the URL address: (hereinafter the "Site").
As the controller of your Personal Data The Other Store makes every effort to protect your privacy when you visit the Site.
This Policy tells you more about where your Personal Information comes from and how it is used, as well as your browsing information that is processed when you visit our Site. For the purposes of this Policy, the term "Personal Data" means any data that relates to you alone and allows you to be identified directly or indirectly, regardless of the Terminal you use.
The term "Terminal" refers to the hardware equipment (computer, tablet, smartphone, telephone, etc.) that you use to consult and browse the Site.
The term "Regulations" refers to the regulations relating to personal data, and in particular to Regulation No. 2016/679, known as the General Data Protection Regulation, the French Data Protection Act No. 78-17 of January 6, 1978, as well as Law No. 2008-493 on the protection of personal data.
By using our Site, you agree to the terms of this Policy in their entirety.
If you do not agree with any of these terms, you are free to stop using our Site.
We are committed to maintaining the privacy of your information. Our commitment to privacy extends to all of the services we offer and to all of the devices you use to access them.
This Privacy Policy is updated regularly. In order to ensure that you are properly informed of any significant changes in advance, we will notify you by means of notifications on the relevant services or by email as appropriate.
The Site will always display the most current version of this Privacy Policy.

1. Protection of your personal data

In accordance with the Regulation, THE OZ lists all the processing that it carries out in a register of processing that we leave at the disposal of the CNIL.

All information that you may have provided to THE OZ during your visits to the Site is strictly confidential. This information is necessary for the purpose of their processing.

1.1 What Personal Information is collected and processed?

The information that may be collected and processed is as follows:

  • Identification and contact data: your first name, your last name, your date of birth, your gender, your postal address, your delivery address, your telephone number, your email address, your language and the country from which you interact with us;
  • Financial and payment data: your bank details (in this respect we inform you that all payment transactions are encrypted by the receiving bank and that we do not store any bank card numbers), information about your purchases, orders, returns, etc. ;
  • Login data (such as your user ID and password), geolocation data (only with your consent) and browsing data (if you were using the "find a store" service, for example); and
  • Personal preferences: this includes your cookie preferences. [PB1 ]

When we ask you to enter your personal data to access a feature, some of the data is required data since it is data we need to allow you to access that feature (for example, to deliver a package to you we need your mailing address).

It is important that the personal information shared about you is correct and up to date. Therefore, please update your information if it changes.

We do not process any personal data that could be qualified as "sensitive" (information concerning racial or ethnic origin, political, philosophical or religious opinions, trade union membership, health or sex life) within the meaning of the regulations on personal data.

In this respect, it is specified that our Site is not intended for children and that consequently we do not process any data relating to them.

We undertake not to transfer your personal data to third parties except for the exceptions listed below in Article 1.3.

1.2. For what purposes are your Personal Data collected and processed?

The Personal Data listed above are likely to be collected and processed for the following purposes:

To manage the registration on our Site

To access certain features on our Site, you will need to register by creating an account; your data is therefore used to create the account. You can delete your account on our Site at any time.

Processing an order

The processing of your data is necessary to keep you informed of the status of your order, to prepare your order, to accept your payment, to give you access to the after-sales service and to manage the returns of your orders.

Access to customer service

We process your data in the context of our customer service in order to respond to your requests.

Improving our services

We process your browsing and purchase data for analysis and statistical purposes. This data allows us to analyze the way you use our Site and to improve its ergonomics and quality.


When you subscribe to our newsletter, we process your data in order to manage your subscription and to send you targeted information by email or SMS according to your preferences. We may also contact you via push notifications if you subscribe to this service.

Processing for marketing purposes requires your consent. Thus, you can unsubscribe from our communications at any time.

If you have given us your consent to receive communications from us, whether via our newsletter or via push notifications, we may use the information you have provided for the following purposes

  • Sharing information about our events, products, services, current offers;
  • Recommendations on certain products or services that may be of interest to you;
  • Customer research to better understand your expectations regarding the products and services offered by our Site.

1.3. Who are the recipients of your Personal Data?

In the course of using our Site, you may receive information from third parties with whom we collaborate in order to offer you certain services. This may include:

  • Financial institutions;
  • Fraud detection and prevention entities;
  • Logistics, transportation and delivery services;
  • Marketing and advertising service providers.[PB2]

The Personal Information collected from the Site is primarily processed by THE OZ internal services.

However, we may share your information with the third parties listed above for the following reasons

  • to proceed with the payment in the case of financial institutions;
  • to deliver your order in the case of logistics, transport and delivery services;
  • to verify your credit and identity with fraud detection and prevention entities;
  • to optimize your shopping experience on our Site in the case of marketing and advertising service providers.

We require third party recipients of your personal data to agree to comply with the Privacy Policy. The third parties listed above may only use your personal information in accordance with our instructions and not for their own use.

Your login and navigation data may also be transferred to Google Analytics[PB3].

THE OZ may also disclose your Personal Information in order to respond to a court order.

THE OZ does not transfer any of your Personal Data outside the European Union.

1.4. How long will your Personal Information be kept?

We will keep your data for as long as you remain a customer but also for a period of ten (10) years following your last order in order to respond to any questions, complaints or to maintain any data necessary to meet legal, accounting or analysis requirements (Article L.123-22 of the French Commercial Code).

We may also retain your data for research or statistical analysis, which will then be anonymized.

If you subscribe to our newsletter, we will not contact you again if you have not opened our newsletters for more than twelve (12) months.

Any changes to this Policy will be made on this page and you will be notified by e-mail, if applicable.

THE OZ may also retain your data for research or statistical analysis. The data is then anonymized, and no retention period is imposed by the Regulation insofar as it is no longer possible to "re-identify" you afterwards.

1.5. Hosting of your Personal Data

Your Personal Data are hosted by CLARANET SAS with a capital of 5,332,300 euros, registered in the PARIS Trade and Companies Register under number 419 632 286 and whose registered office is located at 2, rue Bréguet - 75011 PARIS.

The servers on which your Personal Data are stored are located in Roissy.

In any case, THE OZ has put in place appropriate technical measures to maintain the security of your Personal Data.

1.6. What are your rights?

1.6.1. Consent

Your consent must be given in a clear and unambiguous manner. This is why, when you agree to fill in the contact form on the Site:

  • you are explained the use that will be made of your Personal Data;
  • you must check a box to validate your consent;
  • children under 13 years old cannot give their consent.

1.6.2. Other rights

In accordance with the Regulation, you have the following rights regarding your Personal Data:

  • Right of access to data: this right allows you to receive a copy of the Personal Data we hold about you;
  • Right to rectification: this right allows you to request the correction of inaccurate or incomplete Personal Data concerning you;
  • Right to the deletion of your Personal Data: this right gives you the possibility to ask us to delete your Personal Data if one of the legal reasons is fulfilled:
    • the Personal Data are no longer necessary for the purposes of the processing;
    • you have withdrawn your consent on which the processing is based;
    • you have objected to the processing through your right to object;
    • the processing of your Personal Data is unlawful; or
    • your Personal Data must be erased pursuant to a legal obligation.
  • Right to the limitation of the processing to which your Personal Data is subject; this limitation of the processing can be achieved when:
    • you dispute the accuracy of your Personal Data;
    • you do not object to the deletion of your Personal Data in the context of unlawful processing but require that it be limited;
    • your Personal Data is no longer used by our services but its retention is only necessary for the establishment, exercise or defense of legal claims; or
    • you object to our use of your Personal Data through your right to object.
  • Right to portability of your Personal Data: you may contact us so that we can provide you or another controller directly with your Personal Data in a structured, commonly used and machine-readable format;
  • Right to object: you can contact us when:
    • processing is carried out to fulfil a public interest purpose or for our legitimate interests; you may object only on grounds relating to your situation; or
    • processing is carried out for the purpose of commercial canvassing; you may object at any time and without any explanation being given to us.
  • Right to determine the fate of your Personal Data after your death (the e-Will): one of the specificities of the French regulation is that it allows you to send us your directives concerning the way we will treat your Personal Data after your death. As such, you can choose to have your Personal Information deleted or passed on to one of your relatives.

Regardless of the purpose or legal basis under which we process your data, you may therefore, at any time and at no cost, send us an e-mail to benefit from your rights at the following address:

Or send us a letter to the following address

THE OZ - Marie SIXTINE - 127, avenue Ledru Rollin - 75011 Paris

Please note, however, that we are not always able to respond favorably to your request for legal reasons, which we will bring to your attention, if necessary, after receiving your request.

If you are registered on our Site, you can also modify your Personal Data from your account by logging in with your email address and password.

In any case, we remind you that you have the right to file a complaint with the CNIL.

1.7 What are the legal grounds for processing?

For the processing of your data, we rely on legal grounds that depend on the way you interact with our Site.

When you purchase products from our Site, we collect and process your personal data to fulfill the contract between us and you. For example, we need your postal address to deliver your order or your credit card information to process your payment.

We also rely on other legal grounds such as your legitimate interests. For example, we consider that it is in your interest that your identity cannot be used for fraudulent purposes, that our customer service people have access to your order information to better serve you or that we can better understand your use of our Site in order to improve its ergonomics and the services we offer you.

Finally, in the case of processing of Personal Data for the purpose of prospecting, the legal basis for the processing is your consent (see Article 1.6.1. above).

2. Security of Internet navigation

2.1 Integrity of your data on the Internet

The Site has appropriate security measures to prevent any loss, unauthorized use or access, modification or disclosure of your Personal Data.

All personal data collected is stored on secure servers. THE OZ has also put in place procedures to manage any breach of personal data.

2.2. Malicious use

You are advised to connect only to secure networks, preferably private networks. Be aware of the risks involved in public wifi networks.

Independently of THE OZ to whom you have voluntarily transmitted your Personal Data and given the nature of the Internet network, other operators, without any link with THE OZ, are able to capture your Personal Data without your consent, in particular when you are browsing the Internet. Consequently, we recommend that you install anti-virus and "anti-spyware" software on your computer and that you update them regularly.

2.3. Spoofing/ Phishing

THE OZ will never solicit you by e-mail to obtain personal information.

If you receive an email on behalf of THE OZ asking you to provide sensitive personal information (banking information, privacy information, etc.), please do not respond and forward the email to us so that we can take appropriate action.

You should only provide your account information after you have logged on to directly through your browser.

3. Cookie Policy

A cookie is a connection indicator, i.e. a text file that may be recorded in a dedicated space on the hard disk of your terminal when you consult an Internet site. A cookie allows its issuer to identify the Terminal in which it is stored, during the period of validity or storage of the cookie.

When you visit the Website, information relating to the navigation of your Terminal (computer, tablet, smartphone, etc.) may be recorded through cookies installed on your Terminal, subject to the choices you have made concerning cookies and which you may modify at any time.

3.3. What is the purpose of the cookies issued on our Site?

Only the issuer of a cookie is likely to read or modify the information contained therein.

When you connect to the Site, THE OZ may be led, subject to your choices, to install various cookies on your Terminal allowing it to recognize the browser of your Terminal during the period of validity of the cookie concerned. The cookies we issue are used for the purposes described below.

The cookies we issue allow us to:

  • to carry out studies and to establish statistics and volumes of frequentation and use of the various elements composing our Site (sections and contents visited, path), allowing THE OZ to improve the interest and ergonomics of its services;
  • to adapt the presentation of the Site to the display preferences of your Terminal (language used, display resolution, operating system used, etc.) during your visits to the Site, according to the hardware and the display or reading software that your Terminal has;
  • to memorize information relating to a form you have filled out on the Site (registration or access to your Member Area) or to products, services or information you have chosen on the Site (subscribed service, etc.);
  • to allow you to access your Member Area, thanks to identifiers or data that you have previously provided; and
  • to implement security measures, for example when you are asked to log in again to a content or service after a certain period of time.

3. Your choices regarding cookies

You have several options for managing cookies. Any settings you make may affect your Internet browsing and your access to certain services that require the use of cookies.
You can choose at any time to express and modify your wishes regarding cookies, by the means described below.

In particular, you can configure your browser software so that cookies are saved on your Terminal or, on the contrary, that they are rejected, either systematically or according to their sender.

You can also configure your browser software so that you are offered the option of accepting or rejecting cookies from time to time, before a cookie is likely to be saved on your Terminal. For more information, see "How to exercise your choices, depending on the browser you use" in Article 4.2.3. below.

3.2.1. The agreement on cookies

The recording of a cookie on a Terminal is essentially subject to the will of the user of the Terminal, which the latter can express and modify at any time and free of charge through the choices offered to him by his browser software.

If you have accepted in your browser software the recording of cookies in your Terminal, the cookies integrated in the pages and contents that you have consulted may be stored temporarily in a dedicated space in your Terminal. They will only be readable by their sender.

3.2.2. Refusing cookies

If you refuse the recording of cookies on your Terminal, or if you delete those already recorded, the quality of the services offered by the Site will not be impaired.

Nevertheless, you will no longer be able to benefit from a certain number of functionalities that may be necessary to navigate in certain areas of the Site. This would be the case if you tried to access content or services that require you to identify yourself. This would also be the case when THE OZ -or its service providers- could not recognize, for technical compatibility purposes, the type of browser used by your Terminal, its language and display settings or the country from which your Terminal seems to be connected to the Internet.

Where applicable, THE OZ declines all responsibility for the consequences related to the functioning of its services resulting from the impossibility for it to record or consult the cookies necessary for their functioning and which you would have refused or deleted.

We specify that some cookies cannot be deleted insofar as they are strictly necessary for the technical functioning of the Site.

3.2.3. How to exercise your choices, depending on the browser you use?

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes regarding cookies.

3.2.4. Delete your cookies

You can delete all of your cookies or just the ones you want. Deleting cookies does not prevent browsing or reinstalling them during browsing. This allows you to control your browser's cookie library at any given time. Technical cookies, which are necessary for navigation, will be reinstalled if you visit the Site.

Below, we explain the steps to follow depending on your browser.


  • In the Chrome menu, select "Settings
  • Display the advanced settings
  • Go to the "Privacy" section
  • Click on "Content Settings
  • In the "Cookies" section (first section), click on "Cookies and Site Data
  • Find the cookies you want to delete and click "OK". You can also choose to delete all your cookies.


  • In the Firefox menu, go to "Tools" and then "Options
  • On the "Privacy" tab, click "Show Cookies
  • Find the cookies you want to delete and click "Delete Cookies

Internet Explorer

Internet Explorer does not allow for case-by-case cookie management. To delete all your cookies:

  • Click on "Tools" and then on "Internet Options".
  • In the "General" tab, under "Browsing History", click on "Delete".
  • Check the "Cookies" box and click on "Delete".


  • In the Safari menu, select "Preferences
  • In the window that opens, go to the "Security" tab
  • Click on "Show Cookies
  • In the window that opens, find and select the cookies you want to delete, and click "Delete

3.2.5. Private Browsing

The "Private Browsing" mode, offered today by all browsers, mainly allows you to browse the Internet without keeping a history of the pages visited or downloads. As far as cookies are concerned, all those that have been saved during your navigation will be deleted when you close your browser. It is therefore not a solution that allows you to refuse cookies; however, their lifespan remains limited to the duration of your browsing.

3.2.6. Deactivation of third-party cookies

The deactivation of third-party cookies allows you to accept only the cookies deposited by the Site, which you can also deactivate, delete or limit.
Here is the procedure to follow, depending on your browser, if you wish to refuse third-party cookies:


  • In the Chrome menu, select "Settings
  • Display the advanced settings
  • Go to the "Privacy" section
  • Click on "Content Settings
  • In the "Cookies" section (first section), check the "Block cookies and third-party data" box
  • Save your changes by clicking "OK


  • In the Firefox menu, go to "Tools" and then "Options
  • On the "Privacy" tab, check the "Accept Cookies" box
  • For the "Accept third-party cookies" setting, select "Never".
  • Save your changes by clicking on "OK".

Internet Explorer

  • In the Internet Explorer menu, go to "Internet Options".
  • In the "Privacy" tab, click on the "Advanced" button
  • Accept internal cookies, refuse third party cookies
  • Save the changes by clicking on "OK".


  • From the Safari menu, select "Preferences
  • In the window that opens, go to the "Security" tab
  • In the "Accept Cookies" option, select "Only from sites I visit".

3.2.7. Your choices expressed online directly to us

If you do not wish :

  • That we collect data about your browsing,
  • If you do not want us to: collect data about your browsing experience, or: identify the original special offer when registering via a special offer,

you can choose to deactivate all third-party cookies that are not essential to navigation on the Site.

We will then record a cookie on your Terminal with the sole purpose of deactivating the deposit of these cookies on your computer. This cookie will be valid for twelve (12) months.

Please note that the taking into account of your wish is based on a cookie. If you delete all the cookies stored on your Terminal (via your browser), THE OZ -or its service providers- will only know that you are using a cookie.

Set the cookies